cognitive task analysis
Look at how someone does a task and break down their cognition behind doing the task.
Useful if an expert is teaching a newbie, since experts often don’t remember how they do things, so they may skip steps when teaching.
Failure Of Discovery Based Learning And Benefits Of Guided Training Methods-Clark has some links to how to do CTA and a guide, though I’m too
- Identify the tasks to be analyzed and acquire general knowledge of the domain in which the tasks are performed.
- Identify the types of knowledge required to perform the tasks and sub- tasks.
- Elicit the knowledge required to perform the tasks using multiple SMEs.
- Analyze and format the elicited knowledge and verify for accuracy and completeness by reviewing transcripts and crosschecking with multiple SMEs.
- Format the knowledge for its intended application (e.g. procedures that include action and decision steps, general strategies or rules of thumb, and job aides).
